Shipping, Return, & Privacy Policies

Shipping

 

All orders will be sent out under the standard delivery time of 5-7 business days. If you spend $50 or more, you will receive free shipping. Please note that due to the pandemic, U.S orders may take up to 20 business days to be delivered. If you would like to make any adjustments to your order in result of shipping complications, please contact us through email at officialstargaze2020@gmail.com, and we will try our best to accommodate you.

 

Cancellations

Order cancellations and modifications incur a $5 fee. If you need to cancel or remove an item from your order, please contact us at officialstargaze2020@gmail.com.

 

Returns & Exchange Policies

We accept returns and exchanges for store credit.

Please return item(s) to:

High Profile Consultancy LLC Returns

3066 Zelda Road

PMB #403

Montgomery, Alabama 36106

As soon as you ship, please let us know the tracking number. Once we receive it in house, in good condition, we can issue store credit for the amount paid for the original item so you can use it for an exchange or any other item you would like (shipping fees apply).

 

Privacy Policy

Effective September 15, 2020

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including provide, and improve our services, to fulfill your requests for certain products. In certain cases, we may also share some Personal Information with third parties, but only as described below.

StarGaze Apparel is a subsidiary of High Profile Consultancy LLC.

We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners (e.g. companies with whom we integrate our Service) and service providers (such as our advertising service providers) provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.

We receive and store any information you knowingly provide to us. For example, when you purchase products or merchandise through our online e-commerce platform and/or when you participate in our contests, we may collect Personal Information such as your name, email address, phone number, billing address, shipping address and Instagram handle. Certain information may be required to take advantage of some of our features. For example, if you use the checkout feature, Shopify will collect and store your payment details, shipping details and billing details in accordance with Shopify’s Terms of Service at https://www.shopify.com/legal/terms or Privacy Statement at https://www.shopify.com/legal/privacy.

We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please indicate your preference by e-mailing us at officialstargaze2020@gmail.com.

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your geolocation data, device identification, the type of browser and/or device you’re using to access our Services, and the page or feature you requested.

“Cookies” are identifiers websites may transfer to your browser or device that allow the website to recognize your browser or device and tell the website how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies.

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Services and after you leave our Services.

We endeavor to protect the privacy of your Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to officialstargaze2020@gmail.com  and we will try to resolve your concerns.

 

Contact Information

Mail Address:

High Profile Consultancy LLC 

PMB #403

Montgomery, Alabama 36106

Phone: 

(334)587-0800

Email:

Officialstargaze2020@gmail.com

Facebook:

Star.gaze.54390

Twitter:

@starlover829

Instagram:

@whynotstargaze